Routing investment-fraud cases to the right authority. Criminal complaints, civil suits, Japan's Wire-Fraud Relief Act, lawyer selection.
After investment fraud, choosing the right authority matters most. Going to the wrong place costs you time and recovery.
This guide routes the case by loss size and situation, and walks through criminal/civil procedure and lawyer selection.
| Evidence | Method |
|---|---|
| Landing pages | Screenshot + archive.today |
| LINE/Telegram | Screenshot + export chat history |
| PDF export + print | |
| Contracts | Scan to cloud |
| Transfers | Download bank statements |
| Calls | Record (legal when you are a party) |
| Social posts | Screenshot + URL |
Counterparties delete evidence. Preserve before they do.
Japan's Wire-Fraud Relief Act lets victims request freezes on receiving accounts.
Speed matters. Scammers withdraw immediately on receipt; within 24 hours dramatically affects outcomes. Complete recovery is rare but partial recovery is possible.
Loss
├─ Up to ¥300K → Consumer Hotline 188
├─ ¥300K – ¥1M → Consumer center + Police
├─ ¥1M – ¥5M → Consumer-law lawyer
├─ ¥5M+ → Lawyer comparison + Police
└─ Offshore / crypto → Cross-border center + specialist lawyer
Call here first. Free; routes to your nearest consumer center. Hours generally weekdays 9:00–17:00. Initial assessment of cooling-off, scam classification.
Non-emergency suspected fraud. Routed to the prefecture's economic-crimes or cyber-crime division.
For emergencies dial 110.
| Type | Content | Effect |
|---|---|---|
| Damage report (被害届) | "I was harmed" | Police are not obligated to investigate |
| Criminal complaint (告訴状) | "I demand prosecution" | Police must accept; investigation begins |
Complaints are often refused; draft via a lawyer for higher chance of acceptance.
Investment / financial-service trouble. 0570-016811 (weekdays 10:00–17:00). Verifies registration, takes reports on unregistered operators.
Unregistered advisory, market manipulation, insider trading. Web form (anonymous). Major cases escalate to compulsory investigation.
Foreign operators. Web intake only. Coordinates with overseas consumer bodies.
For limited income/assets. 0570-078374. Free consultations under income criteria; can advance lawyer fees.
Each prefecture's bar runs paid (≈¥5,500/30 min) and topical free consultations. The Japan Federation of Bar Associations runs "Himawari" (Sunflower) lawyer search for nationwide referrals.
| Fraud type | Recommended specialty |
|---|---|
| Info products / online salons | Consumer law, SCTA |
| Unlicensed advisory / FX | FIEA, consumer law |
| Offshore FX / copy trading | International, consumer law |
| Crypto fraud / pig butchering | Crypto, IT, international |
| Romance scams | Fraud, consumer law |
| Mass-victim cases | Class action, consumer law |
| Item | Range |
|---|---|
| First consultation | ¥5,500/30 min (some free) |
| Retainer | 8–10% of loss (min ¥100K) |
| Success fee | 16–20% of recovery |
| Certified-mail drafting | ¥30K–50K |
| Filing costs | Stamps etc., separate |
Some firms work purely on success (no retainer, higher success %).
If many victims share one scam:
Search X and victim-network sites for fellow victims.
| Type | Amount | Length | Notes |
|---|---|---|---|
| Small claims | ≤¥600K | 1 day | Simple, can self-represent |
| Summary court | ≤¥1.4M | Several months–1 year | Summary court |
| District court | >¥1.4M | 1–2 years | Lawyer recommended |
Even with a criminal conviction, civil recovery is not automatic. Scammers offshore-transfer, distribute under relatives' names. Provisional seizure early (a lawyer's specialty) is critical.
Criminal verdicts do not automatically compensate. Pursue civil or settlement separately. The criminal complaint, however, applies pressure (useful for settlement leverage).
Average recovery is 10–30% of loss. Reasons:
"Recovery-fraud" targeting victims is rampant.
Beyond money, fraud causes deep psychological harm: self-blame, insomnia, depression, family stress, work impact.
You are not bad for losing money. A criminal harmed you. You are a victim of a crime.
| Stage | Action |
|---|---|
| 0–24h | Stop transactions, preserve evidence, ask bank to freeze |
| 24–72h | Consumer Hotline 188, Police #9110 |
| 3 days–1 week | Certified mail / cooling-off, file police report |
| 1–4 weeks | Lawyer consultation, complaint draft if needed |
| 1–6 months | Consider civil action, group cases |
| Long term | Provisional seizure, enforcement, mental care |
Scammers fear the law. Use the law.
Knowledge and speed determine recovery. Step one: call 188.